The Viking Service Centers – World Class Support for Viking Yachts Owners

The Viking Service Centers – World Class Support for Viking Yachts Owners

By HMY Contributor   February 11, 2020

Additionally, Princess Yachts Owners Are Also Covered, As Princess Yachts America is Owned by Viking Yachts

There are many reasons to buy a Viking Yachts vessel – be it a sportfishing yacht, motor yacht, or large Valhalla center console – including:

  • The legendary name is synonymous with trust, performance, and yachting pedigree
  • They build 90% of their components in house, ensuring top-notch quality control
  • Industry-leading, bow-to-stern one-year warranty
  • They are constantly pushing the engineering envelope and building a better boat every day.

However, perhaps the biggest benefit for Viking owners is having immediate access and proximity to two renowned full-service yards – the Viking Service Centers in New Jersey and Florida – for expert service and repairs.

And, since Viking Yachts owns Princess Yachts America, this applies to Princess Yachts owners as well, giving them the same access to these unrivaled facilities.

Located in New Gretna, NJ and Riviera Beach, FL, the Viking Service Centers offer world-class support and a one-stop-shop solution for Viking and Princess owners for routine maintenance, engine and generator overhauls, major renovations, mechanical, carpentry, fiberglass, and electrical reparations.

Having two strategic locations stocked with genuine Viking and Princess parts means much less down time and reduced costs for owners.

Unmatched Support

Building high-quality, luxury boats is obviously a big part of being successful. The other side of that equation is world-class customer service and support. Creating the best possible customer experience at every touch point is an art, and something a leader like Viking Yachts takes extremely seriously.

All Viking and Princess owners are afforded the use of the Viking Service Centers in New Gretna and Riviera Beach, putting the industry’s most trusted service team, and the convenience and value of a one-stop-shop, at your disposal.

The Viking Yacht Service Department is fully staffed with experts trained in various systems and models. This includes skilled shipwrights, factory trained technicians and repair crews, and electrical and mechanical engineering staffs that can design and implement solutions to your specific needs.

Viking Yacht Service Center in Riviera Beach

When Viking opened their Riviera Beach Service Center in 2002, they took customer support to an entirely new level, and it made them the only boat manufacturer offering their customers factory trained staff at a satellite location.

Knowing 70% of Viking owners pass through the Palm Beach area in the course of a year, Viking saw the need to better serve those customers with a convenient service center location in Palm Beach.

Located on the Intracoastal Waterway in Riviera Beach, Florida, and just minutes from Palm Beach Inlet, the modern service yard handles warranty, fiberglass and running gear repairs, and major renovations. It also houses every modern amenity an owner needs to maintain their yacht in prime shape.

And just like at the New Gretna facility, Viking’s sister companies – Atlantic Marine Electronics and Palm Beach Towers – are on the premises.

Join the Viking Family

Having a legendary brand’s unparalleled support behind you takes the sting out of dealing with third-party service and repair facilities that don’t have the extensive Viking knowledge like the professionals at the Viking Yacht Service Center.

Whether you’re looking for that hard to find replacement part or have a question concerning components aboard your Viking or Princess, the Viking Service Center staff up and down the east coast is ready to help.

As is HMY’s experienced team of brokers and support staff. With HMY’s decades-long history with Viking and Princess, record of being a top dealer for both brands, and industry-leading customer service, HMY customers who buy a Viking or Princess yacht are getting a world-class product paired with industry-leading support from two of the biggest names in yachting.

Let us show you the difference today. Call HMY to view our in-stock turnkey Vikings and Princesses, or to start a search for the yacht of your dreams. It’s out there somewhere and we’ll help you find it.

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